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Client Management

Complete client
management.

Comprehensive client profiles that capture every detail of your learners' journey. Demographics, diagnoses, contacts, funding, treatment history, and status tracking — unified in a single, powerful view.

Comprehensive Profiles

Rich client profiles with demographics, diagnoses, medical history, medications, allergies, communication preferences, and developmental milestones.

Contact Management

Track guardians, emergency contacts, portal access permissions, and relationship hierarchies. Everyone involved in your client's care, organized.

Treatment History

Complete treatment timeline with linked treatment plans, active goals, session logs, and progress overviews. Never lose track of the clinical journey.

Detailed Profiles

Every detail about your
clients, in one place.

Build rich, comprehensive profiles for each learner. From medical diagnoses with ICD-10 codes to communication preferences and developmental milestones, BehaviorIQ captures the full clinical picture your team needs for effective treatment.

Structured ICD-10 diagnosis tracking with date of onset

Custom fields for practice-specific data needs

Document attachments for evaluations and reports

Audit trail for all profile changes

JD

Jane Doe

Active

DOB: March 15, 2019 · Age: 6

Demographics

Name, DOB, gender, preferred pronouns, photo

Diagnoses

ICD-10 codes, primary & secondary diagnoses

Medical Notes

Clinical observations, medical history, referrals

Medications

Active prescriptions, dosages, schedules

Allergies

Known allergies and sensitivities

Communication

Preferred methods, AAC devices, language needs

Developmental Milestones

Motor, language, social, cognitive tracking

Service Location

Home, clinic, school, telehealth preferences

Sarah Doe

Mother

Primary Guardian

Full portal access

John Doe

Father

Secondary Guardian

View-only access

Lisa Smith

Grandmother

Emergency Contact

Emergency only

Dr. Emily Chen

NDIS Coordinator

Service Coordinator

Reports access

Contact Management

Everyone in the
care circle, connected.

Track every person involved in your client's care — from primary guardians and emergency contacts to service coordinators and referring physicians. Manage portal access permissions and relationship hierarchies with granular control.

Multiple guardian and caregiver profiles per client

Granular portal access: full, view-only, or reports-only

Emergency contact prioritization with quick-call actions

Relationship tracking for legal and care decisions

Automatic email and SMS notifications to contacts

Funding & Insurance

Every funding source.
One unified view.

Clients often have multiple funding sources. BehaviorIQ tracks them all — NDIS, private insurance, Medicare, and self-funded — with intelligent allocation and automatic billing integration.

NDIS

NDIS Funding

Track NDIS participant numbers, plan dates, managed vs self-managed status, remaining budget, and category allocations.

Insurance

Private Insurance

Store insurance provider, policy number, group ID, coverage limits, copay amounts, and pre-authorization requirements.

Medicare

Medicare

Medicare card number, IRN, referral details, session caps, and GP management plan tracking with expiry alerts.

Private

Self-Funded

Manage private-pay clients with custom rate schedules, payment terms, deposit tracking, and invoice preferences.

Multiple Funding Sources per Client

Assign multiple active funding sources to a single client. BehaviorIQ intelligently routes sessions to the correct funder based on session type, service code, and allocation rules you define.

Treatment Tracking

The clinical journey,
front and center.

From a client's profile, instantly access their complete treatment landscape. Active treatment plans, current goals, session history, and progress metrics are all connected and always up to date.

Linked treatment plans with version history

Active goals dashboard with mastery percentages

Complete session history with quick-access filters

Progress overview graphs embedded in the profile

One-click navigation to any related record

Active Treatment Plan

In Progress

Functional Communication

On Track
78%

Social Interaction

On Track
52%

Daily Living Skills

Near Mastery
91%

Behavior Reduction

Progressing
65%
156 sessions
312 hours
+18% this quarter

Active

Currently receiving services. Full access to scheduling, data collection, and billing.

On Hold

Temporarily paused services. Retains all data, disables scheduling. Perfect for breaks or transitions.

Discharged

Successfully completed treatment or services ended. Full record archived and accessible for reporting.

Waitlist

Pre-intake tracking. Capture referral information, priority level, and estimated start dates.

WaitlistActiveOn HoldDischarged

Status Management

Clear client workflows
from intake to discharge.

Track every client's journey through your practice with defined status workflows. Move clients between statuses with one click, and let BehaviorIQ handle the downstream effects — pausing schedules, archiving records, or flagging waitlist priorities.

One-click status transitions with confirmation workflows

Automatic scheduling pause when set to On Hold

Discharge summaries prompted on status change

Waitlist prioritization with intake scoring

Full audit log of all status changes with timestamps

Seamless Integration

Client data flows
everywhere it's needed.

Your client profiles are the single source of truth. Every session, report, and invoice pulls from the same unified data — no duplicate entry, no inconsistencies.

Sessions

Client data auto-populates session records. Goals, diagnoses, and notes are always at your fingertips.

Reports

Generate progress reports, assessment summaries, and discharge documentation directly from client profiles.

Billing

Funding sources link directly to invoicing. Service codes, rates, and payer details flow automatically.

Client Profile
Sessions
AI Analysis
Reports
Billing

Ready to centralize your
client management?

Join hundreds of ABA practices managing their clients more efficiently with BehaviorIQ. Start your free trial today.

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